HSBC Online Banking failed

There are always a bug or two on websites, but somehow the online banking is always very annoying. The other day I wanted to use HSBC credit card to pay electrical bill (which is Tenaga Nasional Berhad bill), but somehow the HSBC Malaysia online banking failed me. See how it happen.

Background:
I already have a saving account with HSBC and has been using the online banking with HSBC for a few years. Recently there was a credit card promoter (employed by the bank) managed to sell the MPower VISA Platinum credit card to me. That is under the HSBC's Islamic section. The good thing about HSBC is that they automatically connect this credit card to my already existed HSBC Malaysia online banking account. Unlike some other Malaysian local banks which need you to apply for link the credit card to online account. I wanted to use the credit card to pay utility bills because of the cash back feature on this card. Another reason is because OCBC, but that is another story.

Anyway here is why HSBC Malaysia Online Banking failed:

I login into HSBC online banking account. Since there is no payee being added under the credit card account, so step one is to add the payee:


Next step is to search for the utility company, which is Tenaga National, the major provider of electricity for the peninsular of Malaysia.


OK, add in the account number of the utility bill.


HSBC security code from the dongle is required, as usual.


Yeah, payee added



Now, click 'pay a bill' from the last picture, where is the payee that I just added?


Because I thought I might be wrong during adding payee, so I repeated for a few times, but i still get no payee for paying from credit card.


Okay, now i revert back to pay bill using saving account.


Huh? Why all of the payee being added to the saving account and not for credit card?

Another epic fail by the bank.

HSBC failed!


Another online banking failed?
OCBC
more to come......



Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: I wrote myself!

Office 365 Failed

Microsoft is giving out free trial on it's latest Office 365, the cloud based MS Office. While previous version of Office 365 allows only corporate users, this new Office 365 open up to personal users as well.

What Office 365 anyway? Basically you don't need to install hundreds of MB of Office files (if not GB) into you laptop or computer. All you need is to install a very small program from MS and internet connection. Everything you do will be through internet connection, and then the cloud server will store all your works (SKyDrive in this case).



If you already have hotmail or Windows Live account, you can directly sign-in with the user name and password.



Okay, here come installation time. I need to download the setup file which is smaller than 1MB.



Okay, now after the file being downloaded. Double click on it and start the installtion process. So I waited and waited. Somehow nothing happen. Okay, kill it on task manager. Double click the setup file again. Now something show up:


Wait a minute, I am using Windows 7, the original version. Yes, I have validated that through some MS genuine validation tool. Now why you say I am not Windows 7 or above?

Then I go back to download the 64bit version. 32bits was the recommended version, therefore I downloaded it first. But 64bits version also gave me the same result, which is:


I was too lazy to find out the root cause. Therefore this post.

However I am still able to create new MS Office docs or edit them on SkyDrive. The interface I used I supposed is Office 2010, not Office 365.

Come on MS, please give me a break, if you really want to give out free trial, please make sure everyone can install it. Thanks.

Btw, go to below link to try your luck with Office 365:
http://officepreview.microsoft.com


Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: my rant

(Almost) Shopping with Lazada (Social Media Failed)

If you are surfing internet from Malaysia, you probably have noticed lately that almost all the Google Ads you seen on all websites, including international websites, are Lazada ads (ladies might seen Zalora, the online fashion site, under same company with Lazada). Lazada and Zalora are new Amazon clone that started by Samwer Brothers from German. Samwer Brothers operating model (I heard only ya) has always been clone famous online business from US and implement on other countries that don't have the similar online business. So they has been very successful.

With the all-in effort (seems like) in Malaysia by Lazada, I think a lot of Malaysian knows about it by now. And the price are very competitive, well, at least for the smartphones that I am looking for recently. I was almost wanted to order for Samsung Galaxy S 2 because after discount and voucher, it is selling at RM1169 (~US$368) only! My friend has bought the very same phone at shop for RM1550 (~US$488) few weeks ago. That is RM381 or more than US$100 cheaper at Lazada.

However after some research (Google, what else?), there is a little bad comment on the internet or forum (including Cari and Lowyat which are the mostly use forum in Malaysia), except Lazada Philippines which was being complained about the bad services. So I was getting a bit worry.

Then I found FB page of Lazada Malaysia. There are mixed comments with bad ones appear more than the good ones. Just now I found the best (worst) comments. I think that person is very frustrated, therefore he posted about 6 or 7 of same comment on the FB page. However when I want to take a snapshot of it, it left one only, the rest probably being deleted by the page admin.



Checking other comment, some are left without any response for days. And I (almost) decided not to buy from this website, because I don't want to get too much trouble just to save a few hundreds. If there is any problem, the money should be able to return to me, but the troubles and worries is not worth of the money that I might be saved.

In the summary, if you want to have a FB page of your business, make sure there is one person who properly manage it. FB page can be your biggest helper or bigger loser for your business. Well, Lazada is not making profit out of me, for now. :)


Update: Jul 2, 2012 - looks like there are more and more frustrated customers on Lazada's facebook page.



Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: I wrote this!

Penang Uncle Website Failed Posts Roundups

The compilation or roundups of website failed. I am not sure why they have all these problem, they should have hire IT and external IT solution, so whatwhy it still fail? Never mind, just see what happen.

Earth Hour Promotions That Is Not Earth Friendly
OCBC Online Banking Failed
Something Wrong with Facebook?
Another Fake Website
Another cloud storage?
2012 CNY Waste Time post
Fake likes in YouTube?
Target website
Motorola Careers website
Can we meet at Gspot?
The right way to use iPhone?


Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: these website have been failing since dunno when!

Earth Hour Promotions That Is Not Earth Friendly

While I try my best to just keep my posts to PC, Smartphone, websites and any related to technology, I just can't reject to post this picture.

Anything can be commercialize, in this case the Earth Hour. A restaurant in KL is doing a Earth Hour Set at Earth Hour day.


Questions:

1. How are you going to eat with lights off during Earth Hour? Well, it might be candle light dinner.
2. How does eating smoked salmon help Earth Hour? The salmon already smoked, I am helping the Earth to clean it up.
3. How does eating Ocean Bass help Earth Hour? These fishes are shitting all over the ocean, I am doing my part to wipe it out.
4. How does eating chicken help Earth Hour? Chicken are a very noisy species, it cause sound pollution.

What do you do during that Earth Hour? Shut the light? 

Well, I am not going to do that. Because I am saving the electricity everyday, I am not going to switch off light on that hour because everyone is doing that. The power stations going to burn the same amount of coal/gas/any non-renewable energy even you all switch off the light! 

If you really want to help the Earth, do switch off the light and electrical appliances that you not longer needed, everyday. And also do recycle/reuse/renew.

DO NOT DO IT only at Earth Hour only that has been commercialized.

Every hour is Earth Hour, save the planet!

Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
pix source: http://www.foodpromotions.com.my/2012/03/earth-hour-set-menu.html

OCBC Online Banking Failed

I like to do a lot of things online. Banking, transfer fund, pay bills, buy stuffs, file tax and renew passport, etc etc. Yes, I wrote a post on renew passport online, check out the link here:
http://outdatedpenanguncle.blogspot.com/2012/03/how-to-renew-malaysian-passport-online.html

At the other day, I wanted to pay my wife's insurance premium (Great Eastern Life/GEL). I remember OCBC Malaysia Internet Banking has that service, or at least I  saw it on OCBC Malaysia Internet Banking website. And thinking of to utilize my OCBC credit card that offer cash back on any purchase, I would save a few RM from the premium payment.

So I login to OCBC Malaysia Internet Banking website, add the Great Eastern Life as my payee. After successful add it, I want to pay for it. Therefore click on "Bill Payment" -> To Owner Account Registered Payee". Huh? Why it is not there, I can see only the electricity bill which I added earlier.

So I go back to my payee list to check again. Click on "View/Delete Payee", the GEL is there. Okay, go back to "Bill Payment" -> To Owner Account Registered Payee", still not there.

Okay, try Non Registered Payee. "Bill Payment" -> To Non Registered Payee". I can see GEL can be pay.


So I click next, but I get this:

I can't proceed somehow, if you read the snapshot carefully, at last line, it says "Only Available for Credit Card Holders (1075)". HUH? If it is available for credit card only, why I still can pay for it?

Alright, time to talk to real people. Call up OCBC, after explaining my problem, the phone banking personnel told me that GEL payment only available for customers with saving or checking account only. Why I asked. She said it is GEL's policy, they only accept payment from saving or checking account. Then I suggest them to fix their website, or at least let customer know upfront that GEL payment only available for blah blah blah only. She told me that she will note this down. However I am not sure how long for them to fix it, one week, one month, one quarter or one year?

Please OCBC, other banks will list down clearly which payee can be pay by credit card and/or saving/checking account, example Standard Charted:

It is so clear that only deposit (saving/checking) account that can pay these few payee. So customers will not be confused.

At the end, I have to pay through Public Bank, because Standard Charted cannot pay to GEL. Btw, I can pay using my Public Bank credit card.


Another thing that bug me is that GEL is now part of OCBC, so why I can't pay using OCBC credit card?

OCBC, please fix this.



Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: I wrote this!

Something Wrong with Facebook?

The other day I have problem login into Facebook on Chrome, the the page just could not refresh even though other websites just refresh nicely on Chrome. So I changes to FireFox, was able to login to Facebook, but see something like below picture, the date and time just NaNNaNNaN.


It might be just the "Notifications" only, so I go to a group that I created, and see this:


Okay, might be my account, so I go to check out some Singapore local artist facebook page, and still get NaNNaNNaN.


Okay, probably my network problem. I just leave it and try it tomorrow. Then I login in again in next day and still get the same thing.

Oh well, probably Nyan Cat has slip into my laptop? :P




Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: I saw it, I write it

Another Fake Website

There are too many fake websites out there. Not only they try to scam, phishing, financial hoax, and many more endless traps to steal your money and identity. I even have a few posts being stolen from this blog. Some websites use this blog name and meta tag to steal traffic from google. Sigh. SOPA might have the use in this case? :P Anyway SOPA has more harm than help, so no thanks.

I saw this from another blog, hope he/she don't mind that I didn't credit him/her since this is just FYI for internet users, we just want to let everyone know.

There is a fake website asking people to donate goods for some elephant reserve effort, not only food but electronics gadget like camcorder and GPS. However the Malaysian authority claim that they don't have any affiliations to that website.

The Malaysia authority, at last paragraph.
http://www.wildlife.gov.my/index.php/bm/perkhidmatan-kami/kemudahan-rekreasi/385
My translation for that paragraph (don't use google translate in this case, okay?)
Department of Wildlife and National Parks would like to clarify that information displayed at www.myelephants.org has no relationship with the Elephant Conservation Center, Kuala Gajah, Lanchang, Pahang.
The website and the bank account number for donation purpose was created without the knowledge of Department of Wildlife and National Parks.
Department of Wildlife and National Parks are fully responsible on all the elephant related matters for Peninsular Malaysia and we have sources to support all the conservation activities and we do not accept any donation from public through third party bank account.

What do you think? Have you donated online to these website before?
Usually I don't donate to unknown bank account.
I only donate to organizations like TzuChi, hungersite, RedCross, and WorldVision (listed in the table at top of my every post here) that are valid one.

Another thing you can do is to check who is the owner of the website using whois.net service. I checked this website and found this, the person don't even work for the authority.

Domain ID:D88541258-LROR
Domain Name:MYELEPHANTS.ORG
Created On:19-Jul-2002 04:00:04 UTC
Last Updated On:18-Jul-2011 00:30:37 UTC
Expiration Date:19-Jul-2012 04:00:04 UTC
Sponsoring Registrar:OnlineNIC Inc. (R64-LROR)
Status:OK
Registrant ID:ONLC-1245332-4
Registrant Name:Mohamad Razali
Registrant Organization:Utan Bara Adventure Team
Registrant Street1:284-14-03, The Heritage
Registrant Street2:Jalan Pahang
Registrant Street3:
Registrant City:Kuala Lumpur
Registrant State/Province:WP
Registrant Postal Code:53000
Registrant Country:MY
Registrant Phone:+6.0193422049
Registrant Phone Ext.:
Registrant FAX:+86.5920000000
Registrant FAX Ext.:
Registrant Email:info@ubat.com.my

You can see more detail in this link:
http://www.whois.net/whois/myelephants.org.com

So please be careful when there is website or email pledging for donation. Those valid one provide valid and working phone number for you to further verify.


Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: saw this at borhochiak, but I put more detail in reporting this fake website, haha

Another cloud storage?

More and more could storage company is popping up like popcorn. Okay, not popcorn, but it is growing, fast. I saw this one at on some adsense at some website (don't ask, okay). So just give a try. Today I am sarcastic a bit about website review, see square bracket with italic font, heheh.

CX.com is giving 10GB storage for free plan. [Excuse me? Skydrive is giving 25G for free, unless I have allergy with Microsoft, why would I want to sign up CX? But still better than dropbox which offer 2GB only for free account, sigh]

Get up to additional 6GB storage when you refer your friend. Each referral you will get 300MB. [I remember there is one website offer up to 100GB storage with referral, too bad I lost the name, sigh]

Sync up across devices [Sugarsync is also doing that, CX can compete on the free storage, since Sugarsync only offer 5GB only]

Share [nothing special, every cloud storage also can share]

Collaboration [something new, you can share and let other comment on it, you can also create a group for discussion, the best selling point so far?]

Go ahead try it at cx.com or if you are nice people, please click the referral link to increase my storage, hahah.
https://www.cx.com/mycx/referral_signup/5t548UywEeGxORIBOQ7lQg


Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: I wrote this!

p/s: if you think your website/service/product can survive my sarcastic, please contact me for a trashing review!

2012 CNY Waste Time post

I am still in CNY mode. In fact I am still in holiday. Therefore, I should continue posting waste time posts until I recover from holiday mode. Heheh.

Okay, for waste time post for today. Someone put up a website to show people how much video being uploaded to YouTube every second. While the video embedded in this post has its interesting facts, overdoing it in their website is really over doing it. Don't believe me? Click on the link after the video.


http://www.onehourpersecond.com/


Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will not enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: youtube!

Fake likes in YouTube?

Recently I watched a youtube video which supposedly sang by an artist called Jason D Chen from California. It is a Chinese song adapted from some English songs. The singing was okay, but I can't helped to notice that the "likes" is more than "views". Is that possible? Can YouTube visitors "like" the video without "view" it? Could YouTube being manipulated? Or I am just too sensitive or outdated?



The original youtube video link:
http://youtu.be/-8MmL_wqUeE



Like this if you are FB user and you think this post is useful. The button is at top right of content of this post.
+1 this post if you are Google+ users and you think this post is useful.
Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source:I wrote this!

Target website

Initially I want to post this in a few more days, however if the website is up and running by that time, then my post will make no sense right? Every minute count in this world wide wild web.

Okay, back to this website. Target.com.

I want to look for GPS prices in target.com website just for reference, however I can't access it. I tried IE, FireFox, and Chrome. I just change my laptop recently and still tied up with work, so no Safari, Opera and other rare browsers yet. :P

Anyway, why access denied? Is someone just lock out the server from outside world? See the print screen. I got the same message on all 3 browsers.

I also tried deeper link, meaning search in google and get the long long link to goes to GPS section, but still getting same error.

Target, please fix this.

Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: I wrote this! HAHA

Motorola Careers website

The reason for this kind of post is not trying to laugh at people (but if you want, you can laugh as loud as you can :P ).
I am sure these companies hire professional website designers to design the website for them. If not also, they have IT department to do that. So there should not be any obvious mistake. Small mistake is allow, however some huge mistake should not be happen. Unless the IT department is just one man/woman, he or she is the department manager, engineer and office boy/girl, which is unlikely right?

So who is the victim for this post? Motorola!

How did I saw that? My friend forward me the open interview they have recently, so when I look at the website, it is super obvious mistake!

At http://careers.motorolasolutions.com, at bottom, there is option to browser the website in other languages, in this case: Spanish, French, Portuguese, Chinese, and Czech. Supposedly......

However, if translating the Chinese one:
http://translate.google.com/#auto|en|%E6%B8%B8%E8%A7%88%E8%8B%B1%E6%96%87%E7%BD%91%E7%AB%99

Why it says "Visit the English website", when it supposedly says "Visit the Chinese website"?

Motorola, please get someone to fix this please.


Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: I wrote this!

Can we meet at Gspot?

Excuse me? G Spot? Are you sure?
Yes, at G Spot
Are you sure?
Yes
Okay, I will try to look out in GPS......

Okay, I made that up. :P
But seriously there is really a place call G spot in Penang. Don't believe it? See this:

To confirm, you can use your favorite web browser to go to that website, see the link at picture above.

Ahem...... for those that wish to know what is commonly Gspot known as:
G-Spot

Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: I wrote this!

The right way to use iPhone?

I saw this on a telco website.

WT* is the right way? The link actually go back to Apple's iPhone manual website.
Is there really a RIGHT way to use your iphone? I thought that as long as it belongs to you, you can use it anyhow, anywhere, anyway you like it? No?

Here a poll, put your opinion here:




Hope you will enjoy this post, subscribe to my RSS or mailing list or follow me on blogger or twitter. :)
source: this is my rant!